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Frequently Asked Question

Privacy Policy

Panorama camera LP360 APP is a product and service provided by Tianjin Golden Pentagon Electronics Co., LTD. and Matsunichi Digital USA INC. Once you install, use, register or otherwise access our products and services, it means that you have accepted this Privacy Policy and expressly agree on the basis of knowing this Privacy Policy to deal with, use and disclose your personal information in accordance with the regulations thereof. If you do not accept this Privacy Policy, please do not install, use, register or otherwise access our products and services. We reserve the right to modify this Privacy Policy at any time and will post the revised text on the Company’s website after modification. So please check it regularly. If you continue to use our services, it means that you accept modifications to this Privacy Policy.

1.      Scope of application

1.1      The personal registration information required to offer by this APP when you register this APP account includes but not limited to the information on your identity, marriage, payment, bank account, driving record, vehicle, contact address, communication mode and other information you are informed and authorize to submit, store, distribute, publish or display;

1.2      The information on your phone received and recorded by this APP when you use this APP web service, or access this APP platform web page, includes but not limited to the data of your device number, current location, IP address, language used, access date and time, hardware and software feature information, network card (MAC) address, open unique device identifier, or other permanent or non-permanent device Identifier, and equipment-related information such as the device identification code, operating system version and telecom operators;

1.3      Users’ personal data gained by this APP from its affiliates and business partners through legal channels;

2.      Use of Information

2.1      This APP will not provide, sell, rent, share or trade your personal information to any unrelated third party unless otherwise your prior permission is obtained, or the third party and this APP (including the APP affiliates) provide service for you either individually or jointly, and after the end of the service, they will be prohibited from accessing all of the information they have previously been able to access;

2.2      This APP does not allow any third party to collect, edit, sell or distribute for free your personal information by any means. If any user of this APP is engaged in the above activities, once discovered, the APP has the right to immediately terminate the service agreement with the user;

2.3      For the purpose of serving users, the APP may provide you with information that interest you by using your personal information, including but not limited to the product and service information sending to you of this APP or this APP’s partners on the basis of information sharing with these partners by this APP (the latter requires your prior consent).

3.      Disclosure of information

The APP will disclose your personal information in whole or in part, depending on your personal willingness or legal requirements in the following circumstances

3.1      Disclosure to a third party with your prior consent;

3.2      To provide the products and services as you require, this APP have to share your personal information with a third party;

3.3      Disclosure to a third party or administrative and judicial institutions in accordance with the relevant regulations of the law or the requirements of administrative or judicial institutions;

3.4      In the event that you violate the relevant laws and regulations of China or the APP service agreement or the relevant rules, your personal information needs to be disclosed to a third party;

3.5      In the event that you are a qualified intellectual property complainant and have filed a complaint, the APP may disclose your personal information to the respondent as he requires so that both parties may deal with possible disputes on rights;

3.6      Disclosure or use is needed to maintain the interests of the public;

3.7      Other disclosure the APP deems to be appropriate in accordance with the laws, regulations or website policies.

4.        Storage and Exchange of Information

Your related information and data collected by this APP will be kept on the server of this APP and/or its affiliates, which may be sent to your country, region or a foreign country of the location where the information and data are collected by this APP and may be accessed, stored and displayed at abroad.

5.        Use of read and write storage and access to geographical location

5.1  Under the circumstance that you do not reject this APP for its obtaining of your local identifier, geographical location and read and write storage, the APP will set or access the current location on your mobile device or read the local storage within the scope of this APP application so that you can log in or access series of application services or functions of this APP;

5.2  You have the option to accept or refuse to accept the fact that this APP uses the read and write storage and gets the geographical location, but if you choose to refuse, you may not be able to use services or functions relying on read and write storage and geographical location;

5.3  This Policy will apply to the information obtained from read and write storage, geographical location, cache, etc. provided by this APP.

6.        Information security

6.1  This APP account is provided with the security protection function, please keep your user name and password information properly. This APP will ensure that your information is not lost, abused and altered through security measures such as encryption of the user password. Despite the above security measures, please note that "perfect security measures" do not exist on the information network;

6.2  It may be unavoidable to disclose your personal information to others, such as contact information or mobile phone number, when you use this APP web service for sharing. Please protect your personal information properly and disclose such information to others only if necessary. If you find your personal information leakage, especially the APP user name and password, please contact the APP customer service immediately so that the APP can take appropriate measures.

6.3  You should protect the account, password and other related information properly to protect the user’s personal information security effectively. You agree that we will not be liable for any loss or damage caused by the access, tempering, disclosure, transfer, destruction or illegal use of user’s personal information due to unilateral reason or other reasons beyond our control.

7.        Changes to this Privacy Policy

7.1  If we decide to change the Privacy Policy, we will post these changes in this Policy, the website of our Company, and elsewhere we consider it appropriate, so that you understand how we collect, use your personal information, who can access the information, and the circumstances under which we will disclose this information;

7.2  The Company reserves the right to modify this Policy at any time, so please check it regularly. If there is a material change to this Policy, the Company will inform you through the notice of the website instead of separate notification. Once the revised privacy policy is published, this Privacy Policy shall be automatically updated to the revised privacy policy.


This Privacy Policy was updated on June 30, 2017.


What does not this warranty cover?

This Limited Warranty covers the original purchaser from any defects in material or workmanship under normal use for one year form the date of invoice. This warranty is only offered to the original purchaser of the product, and is not transferable to a subsequent purchaser. We will either repair or replace the product at no charge, using news or refurbished replacement parts are our discretion. Replacements may be different but functionally equivalent models.

Limitation of liability

This Limited Warranty covers the original purchaser from any defects in material or workmanship under normal use for one year form the date of invoice. This warranty is only offered to the original purchaser of the product, and is not transferable to a subsequent purchaser. We will either repair or replace the product at no charge, using news or refurbished replacement parts are our discretion. Replacements may be different but functionally equivalent models.

What does not this warranty cover?

This Limited Warranty covers the original purchaser from any defects in material or workmanship under normal use for one year form the date of invoice. This warranty is only offered to the original purchaser of the product, and is not transferable to a subsequent purchaser. We will either repair or replace the product at no charge, using news or refurbished replacement parts are our discretion. Replacements may be different but functionally equivalent models.

Limitation of liability

This Limited Warranty covers the original purchaser from any defects in material or workmanship under normal use for one year form the date of invoice. This warranty is only offered to the original purchaser of the product, and is not transferable to a subsequent purchaser. We will either repair or replace the product at no charge, using news or refurbished replacement parts are our discretion. Replacements may be different but functionally equivalent models.

What does not this warranty cover?

This Limited Warranty covers the original purchaser from any defects in material or workmanship under normal use for one year form the date of invoice. This warranty is only offered to the original purchaser of the product, and is not transferable to a subsequent purchaser. We will either repair or replace the product at no charge, using news or refurbished replacement parts are our discretion. Replacements may be different but functionally equivalent models.

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